Unlocking the Full Potential of GenAI: Moving Beyond Productivity Tools to Strategic Integration
Despite the significant hype around generative artificial intelligence (GenAI), most companies are hesitant to invest heavily in the technology. A recent report by Genpact and HFS Research reveals that only 5% of global organizations have achieved mature GenAI initiatives, while 45% are adopting a wait-and-watch approach. This hesitation stems largely from a narrow perception of
